1.Information We Collect

1.1 Information You Provide Directly

• Full name
• Email address
• Phone number
• Company name (if applicable)
• Project details or messages submitted through forms
• Payment information (processed securely via trusted payment gateways — we do not store card details
  
  

  1.2 Information Collected Automatically

  • IP address and approximate location
  • Browser type and device information
  • Pages visited and time spent on our website
  • Referring website or search query
  • Cookies and tracking technologies

  2. How We Use Your Information

  We use your data to:

  • Respond to enquiries and provide requested services
  • Share quotes, proposals, and project-related communication
  • Send updates, offers, or newsletters (only if you opt in)
  • Improve our website and customer experience
  • Comply with legal obligations
  • Prevent fraud or technical issues

  3. Legal Basis for Processing

• We process your data under the following legal bases:

• Consent — when you submit forms or accept cookies

• Contractual Necessity — to deliver services you request

• Legitimate Interest — for analytics, improvements, and security

  4. Data Sharing

  We do not sell your personal data.

  We may share your data only with:

  Legal Obligation — when required by law

  • Trusted service providers (email platforms, CRM tools, payment gateways)
  • Legal authorities if required by law
  • In case of business transfer (merger/acquisition), with prior notice. 
    

    5. Cookies Policy

    We use cookies to enhance your browsing experience.

    Types of Cookies We Use:

    • Essential Cookies — required for website functionality
    • Analytics Cookies — track user behavior and performance
    • Marketing Cookies — used for ads and retargeting

    You can manage your cookie preferences through your browser or cookie banner.

  • 6. Data Retention

    We retain your data only as long as necessary:

    • Contact form data: up to 12–24 months
    • Client/project records: as required by law (typically 5–7 years)
    • Marketing data: until you unsubscribe
    • Analytics data: anonymized after a defined period
      

      7. Your Rights

      You have the right to:

      • Access your personal data
      • Correct inaccurate information
      • Request deletion of your data
      • Restrict or object to data processing
      • Withdraw consent at any time

      To exercise your rights, contact us at:
      📧 privacy@primepaceinteriors.com

      8. Data Security

      We implement strong security measures:

      • SSL/HTTPS encryption
      • Secure, restricted data access
      • Regular system updates and monitoring

      While we strive to protect your data, no system is 100% secure.

      9. Third-Party Links

      Our website may contain links to third-party platforms. We are not responsible for their privacy practices. Please review their policies before sharing information.

      10. Children’s Privacy

      Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

      11. Updates to This Policy

      We may update this Privacy Policy from time to time. Changes will be reflected with an updated date. Continued use of our website means you accept those changes.

      12. Contact Us

      Primepace Interiors
      📧 Email: privacy@primepaceinteriors.com
      📱 Phone: +91 9121719400

      📍Location: Padmarao Nagar ,Secundrabad, Hyderabad.

      “Your privacy is important to us. We are committed to protecting your data with transparency and integrity.”